Your next good question.
Right there with you.
Stay focused on the person, not the note-taking. Zarco captures the conversation and offers private, company-aware guidance while you talk.
See a moment on a callA private coach, alongside your call notes.
Rachel asks: “Can you keep our emails for seven years?”
Suggested reply
Yes, Northstar Archive keeps your emails for seven years. Your team can search and retrieve them throughout that period.
A question worth asking
Is this just for email, or do you also need to retain files from Teams and SharePoint?
Fictional example. No microphone access or live connections. Suggestions are not spoken or sent.
The conversation is yours.
The context comes with you.
Recording and notes keep the detail. Live coaching helps with the moment you’re in. Use a suggestion, put it in your own words, or leave it there.
An answer when the question comes.
A customer asks about a product or requirement. Zarco picks up the question and generates a suggested reply using the company knowledge you’ve provided. If the answer needs a technical check, that should be clear too.
“Yes, Northstar Archive keeps your emails for seven years. Your team can search and retrieve them throughout that period.”
The customer-facing answer stays separate from private checks about migration scope.A prompt for what’s still missing.
A deadline without an approval path. A requirement without a clear success measure. Zarco can suggest the next question using your sales framework, if you have one configured.
“Who else needs to sign off, and what do they need from us to make that decision?”
A suggestion for the salesperson, not an interruption to the customer.The notes, without breaking your stride.
Capture requirements, decisions and next steps as the conversation unfolds. Afterwards, use that context with your assistant to check the scope, bring in a specialist and prepare a proposal for review.
80 mailboxes. Seven-year retention. Migration to check. Budget owner to confirm.
See the proposal storyPrivate guidance.
Your judgement.
The coach gives you prompts. It does not speak on your behalf or automatically send its suggestions to the customer. Review answers before using them, particularly when scope, pricing or commitments are involved.
Set up around your business.
Keep your company knowledge current and add the sales methodology your team uses. Confirm supported call setups, recording consent, access and retention requirements with us before rollout.
A few practical questions.
Does the coach speak during the call?
No. Suggestions are private to the salesperson. You choose whether to use them and how to phrase your response.
Do we have to use MEDDICC?
No. MEDDICC is the framework used in this illustrative story. Coaching can draw on the sales process your organisation has configured.
Where do the suggested answers come from?
The live conversation and the company context available to Zarco. Your team provides and maintains that knowledge. A generated suggestion still needs your judgement, and missing information may need a specialist or follow-up.
Is this example recording me?
No. This website film is scripted, with a fictional participant and no microphone access. It demonstrates the experience without joining or recording a real call.
More presence.
Less to keep in your head.
See how calls, coaching and follow-through fit your team.
Talk to us about live coaching